Privacy Policy

1. Information We Collect

We may collect:

• Doctor and staff account information
• Patient demographic information
• Medical history, diagnoses, prescriptions, and lab reports
• Appointment and consultation records
• AI-generated summaries and insights
• Device, browser, and usage information

2. How We Use Your Information

We use your information to:

• Provide clinic management services
• Analyze uploaded medical reports using AI
• Generate clinical insights and summaries
• Improve platform security and performance
• Comply with legal obligations

3. AI Processing

Uploaded reports may be securely processed using trusted AI providers to generate clinical summaries, timelines, and insights. AI-generated content is intended to assist healthcare professionals and should always be reviewed by a qualified doctor before making clinical decisions.

4. Data Sharing

We do not sell your personal or medical data.

We may share data only with:

• Cloud hosting providers
• AI service providers
• Payment providers
• Authorities when legally required

5. Data Security

We protect your information using:

• Encrypted connections (HTTPS)
• Secure cloud storage
• Role-based access control
• Password encryption
• Regular security monitoring

6. Data Retention

We retain data only as long as necessary to provide our services or comply with applicable laws. Users may request deletion where legally permitted.

7. Your Rights

You may request to:

• Access your data
• Correct inaccurate information
• Delete your account (subject to legal requirements)
• Withdraw consent where applicable

8. Cookies

We use essential cookies to provide secure login, maintain sessions, and improve your experience.

9. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website.

10. Contact Us

For privacy-related questions, please contact:

RootLyst Support

Email: contact@rootlyst.com